Frequently asked questions
Updated: July 9, 2018

What is Woebot?

Woebot is an automated conversational agent (chatbot) who helps you monitor mood and learn about yourself. Drawing from a therapeutic framework known as Cognitive Behaviour Therapy, Woebot asks people how they’re feeling and what is going on in their lives in the format of brief daily conversations. Woebot also talks to you about mental health and wellness and sends you videos and other useful tools depending on your mood and needs at that moment. You can think of Woebot as a choose-your-own-adventure self-help book that is capable of storing all of your entries, and gets more specific to your needs over time.

How does it work?

Woebot is built using a combination of natural language processing, psychological expertise, excellent writing, and sense of humor to create the experience of a friendly informative conversation for all of the people that talk to him.

Does it work?

In a recent study conducted at Stanford University, using Woebot led to significant reductions in anxiety and depression among people aged 18-28 years old, compared to an information-only control group. 85% of participants used Woebot on a daily or almost daily basis. You can read the entire peer-reviewed study.

What are Woebot's core beliefs?

You can read about Woebot's core beliefs

Who's it for?

We originally built Woebot for young adults in college and graduate school. However, we encourage anyone to try it and see if Woebot is a fit for you. Feel free to give us feedback by going to our Help Center.

Is it free to talk to Woebot?

Our mission is to make the best psychological tools radically accessible to those who need them. As such we are lucky enough to not have to charge users for Woebot’s services at this time. However, this may change at some point as we move towards establishing a sustainable business.

Can my Facebook friends see that I’m using Woebot or what I’m saying?

No, when using Facebook Messenger to chat with Woebot to deliver those therapeutic conversations, nothing is posted to your Facebook profile or newsfeed. If you “Like” our Facebook Page, your friends can see that. Read more in our privacy policy.

Where can I chat with Woebot?

Woebot is available on Facebook Messenger and iPhones and iPads, and Android devices!

Does Woebot speak languages other than English?

Woebot is currently a young robot, and he only speaks English right now. Perhaps in the future he will learn new languages. Right now, he is still working on mastering the subtleties of the English language.

Are you trying to replace therapists?

Absolutely not. There will always be a need for traditional therapy and therapists, and there is no replacement for human connection. Woebot is an additional resource that is available in a very different way than more traditional methods of seeking help.
For more information read our blog post on the role of mental health chatbots.

How can I stay up to date with Woebot announcements?

You can stay up to date by signing up for the Woebot Email List at https://woebot.io/email-list

Are you a current Woebot user with a question? Visit our Help Center.